1. Introduction These terms and conditions ("Terms") govern your use of our website, mobile app, and travel services. By accessing our platform or booking a tour, you agree to these Terms.
2. Definitions - "We" / "Us" / "Our" refers to team of tripext.com - "You" / "Your" refers to the customer - "Services" include travel arrangements, tours, and bookings - "Tour" refers to a travel package or itinerary
3. Booking and Payment - Bookings are confirmed upon payment of a deposit or full payment - Payment methods include credit cards, PayPal, or bank transfers - Full payment is due [number] days before departure
4. Prices and Inclusions - Prices are per person, unless stated otherwise - Prices include [list what's included, e.g., accommodations, meals, transportation] - Prices exclude [list what's not included, e.g., visas, travel insurance, optional activities]
5. Cancellation and Refunds - Cancellations are subject to 5% penalty. No Cancel means booking is Non-Refundable once issued. - Refunds will be processed within 15 Days
6. Travel Documents - You are responsible for obtaining necessary visas, passports, and travel documents other than our company services - We may assist with documentation, but ultimate responsibility lies with you
7. Liability and Indemnity - We shall not be liable for damages or losses beyond our control - You indemnify us against claims, damages, and expenses arising from your actions or omissions
8. Governing Law and Jurisdiction - These Terms are governed by Local Authorities of that Destination - Any disputes will be resolved through dispute resolution process via customer service
9. Changes to Terms - We reserve the right to modify these Terms at any time - Continued use of our Services constitutes acceptance of updated Terms
10. Contact Us - For questions or concerns, please contact us at our Hotline Number or Any Other Connectivity Apps
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms